Start IS
Mstr Service Manager
Error (not starting)


Check DSSErrors.log
C:\Program Files (x86)\Common Files\MicroStrategy\Log
Database error <5>: Connect failed.
Error type: Odbc error. Odbc operation attempted: SQLDriverConnect. [37000:4060: on HDBC] [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database “MSTRV941” requested by the login. The login failed. [IM006:0: on HDBC] [Microsoft][ODBC Driver Manager] Driver’s SQLSetConnectAttr failed


DSSErrors.log
Contains all general log entries for IS. We can monitor and add entries for various components using Diagnostics tool.
Developer > Tools > Preferences > Developer > Advanced > Show Diagonostics menu option
Then Tools > Diagonostics
Or
Diagosostics Configuration wizard

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